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Information handling

Trust is built into the workflow.

Credentialing depends on sensitive professional and organizational information. Valtiqora structures its work to keep access limited, exchanges intentional, and accountability clear.

Layered glass structure representing controlled access to provider information
Core principles

Practical safeguards for day-to-day credentialing work.

Security is not a badge or marketing claim. It is the set of choices made every time information is requested, accessed, transmitted, and retained.

01 / MINIMIZE

Minimum necessary information

Request only the provider and practice information reasonably needed to complete the authorized credentialing task.

02 / CONTROL

Purpose-based access

Limit access to the accounts, files, and payer systems required for the engagement and avoid unnecessary credential sharing.

03 / PROTECT

Secure document exchange

Use controlled file-sharing and secure communication methods for sensitive documents instead of casual or fragmented transfer methods.

04 / VERIFY

Account protection

Use multi-factor authentication where supported and prefer delegated access when a payer platform offers it.

05 / OWN

Company-managed operations

Keep work within authorized business accounts and defined project records rather than mixing client information with personal systems.

06 / RETAIN

Structured record retention

Maintain organized engagement records according to the applicable agreement and retention requirements, with planned disposition after the retention period.

A shared responsibility

Security works best when expectations are explicit.

Valtiqora protects the credentialing workflow; the client remains responsible for the truth and authorization behind the information provided.

ValtiqoraUse information only for authorized services, limit unnecessary access, and communicate material issues affecting the engagement.
The clientProvide accurate information, authorize Valtiqora to act, and review applications and materials before submission when required.
Both partiesUse appropriate channels, promptly address suspected access problems, and avoid transmitting patient information when it is not required.
When PHI is involvedDetermine whether a Business Associate Agreement is required before access and establish the permitted scope of use.
Plain-language assurance

We do not ask clients to choose between responsiveness and care.

The goal is straightforward: make credentialing easier to manage without making sensitive information easier to expose. Security controls are selected for the actual engagement and systems involved.

This page describes Valtiqora’s operating approach and is not a representation of third-party certification, a warranty of absolute security, or legal advice. Specific controls may vary based on the client, payer platform, and scope of services.

Questions about access?

Discuss the information requirements before the work begins.

We can walk through what is needed, how it will be exchanged, and where delegated access may be available.